How is Business Relationship Management (BRM) Related to IT Service Management (ITSM)?

  • June 4, 2024
  • Expert Editor - IT Management


This presentation discusses the connection between IT Service Management and Business Relationship Management:

  • What is the objective of business relationship management (BRM)?
  • Why is BRM important?
  • How does it fit into IT Service Management?
  • How does BRM interact with other roles?
  • What are practical considerations in its implementation?



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