You are not authorized to view this content.
This chapter provides a detailed analysis of two significant approaches to managing IT functions in a business – in-house and outsourcing. It offers insights into the advantages, disadvantages, and impactful examples of both models, helping organizations weigh their choices against their strategic goals. It also presents a variety of factors, including cost, core competencies, risk management, and more, to consider when choosing between the two models. This comprehensive chapter will help decision-makers understand the implications of their choices in the long-term evolution of their businesses.