With over two decades of professional experience, I am a passionate leader with a deep-rooted expertise in ERP, CRM, and business process management. My career journey spans 10 years in ERP and 3 years in CRM, and I have a profound understanding of business processes, from discovery to automation. My focus lies in bridging the gap between technology and business, particularly in guiding non-technical professionals through the intricacies of process automation and low-code/no-code solutions.