Use this example to understand how enterprise architecture roadmaps are used to support business transformation. (250 pgs)
This is an example of an enterprise architecture roadmap that was created in support of a business transformation initiative. It shows the key elements of an EA roadmap and can be used as a template to develop one for your organization. CIOs can use this example to learn how to use a roadmap to support enterprise transformation, why it is critical to the initiative, and how to develop it.
The Situation: Why was this Roadmap Developed?
This roadmap was developed in support of an enterprise-wide information technology (IT) modernization initiative. The organization for which it was developed had initiated a digital transformation program to improve customer service and interoperability with internal and external partners. Their objective was to transform into a unified enterprise with integrated and interoperable business processes and IT services and they created this roadmap as the IT modernization plan in support of this business transformation.
The Solution: How did this Roadmap Solve the Problem?
This enterprise roadmap documents the organization’s current business and technology environment from an architectural perspective and depicts the transformation initiatives that will enable the migration to its future environment. It provides an integrated view of both the product line milestones supporting the business strategy and plan and IT milestones in support of the IT Strategy and plan. This integrated view supports IT planning, prioritization, budgeting, and decision-making across the enterprise. Further, the Enterprise Roadmap addresses IT governance concerns, provides a clear plan for IT modernization, reflects the evolution of the Enterprise Architecture (EA) environment, and informs key stakeholders on the path and progress towards enumerated goals and objectives.
The Benefit of Using this Roadmap
This example demonstrates how an enterprise architecture roadmap can help an organization move from a stove-piped environment of redundant systems, complex processes, and non-authoritative data sources to one that is optimized through managed and shared services, commercial off-the-shelf solutions, Cloud, digital technologies, and strategic sourcing. It also shows how a roadmap enables the collection of information from across the organization to better identify IT investments that have outlived their effectiveness and effectively plan for the modernization or replacement of these investments. It highlights how IT can improve customer experience (CX), interoperability, and trust in the IT Department itself using a well-crafted EA roadmap.
This Enterprise Roadmap Example depicts digital transformation at a point in time that must be updated through an annual review and assessment process to stay in line with changing internal and external parameters affecting the business.
How to Use this Enterprise Architecture Roadmap Example
An enterprise roadmap is the primary IT strategic planning document that provides visibility and context into the IT modernization journey and is available to all key stakeholders. CIOs can use this example to understand what an enterprise architecture roadmap is, what are its key components, why it is critical to business transformation, and how to develop it.
This example also lists specific benefits and uses of a roadmap for key roles in the enterprise.
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