This document - information and communication technology (ICT) investment benefit realization guide - provides guidance on ensuring benefit delivery against the promise made in the ICT business case. To what extent were the promised benefits realized? what should have been done to improve benefit realization? what are the lessons learned for future ICT investment business case formulation and improving benefit realization?
ICT Investment Benefit Realization Guide
- January 9, 2020
- Webmaster Global
- Expert Editor - IT Management
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