This paper raises an excellent issue: why do digital strategies fail? In order to answer that question, one must start at the very beginning and ask: what is the "true" aka "meaningful" role of your digital strategy?
This paper has good information on a variety of issues related to eCommerce – especially the need for and the role of someone to lead the "function" within a business. Good start on key issues.
Where is the Social Networking Gold? Read this report, by Pew Research, to get good information on the demographics and trends of social networking and find out!
Creating barriers to entry or as the authors call it “lock outs” is an invaluable strategic maneuver. Can internet help? Absolutely, argue the authors! Good discussion but this paper is just the beginning.