Leveraging Social Media to Optimize Sourcing-to-Shelf Processes
This white paper analyzes how retailers can leverage social media across the entire value chain, from sourcing through arrival on the shelf.<br />
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March 6, 2013
Creating Elastic Digital Architectures
This white paper poses four key questions that companies need to ask today to add elasticity to their businesses. The questions focus specifically on how more flexible IT service <span style="line-height: 1.6em;">delivery and management can power new business structures and generate competitive advantage. In particular, it </span><span style="line-height: 1.6em;">explores the underlying elastic digital architecture (EDA), which is powered by foundational technologies that is referred to as the </span><span style="line-height: 1.6em;">SMAC stack (social, mobile, analytics and cloud).</span>
March 4, 2013
Digital Self
<span style="font-size: 13px;">This white paper discusses that CSPs that want to take advantage of the paradigm shift from a <span style="font-family: Helvetica, Arial, sans-serif;">closed world of telecommunications networks to the open internet environment, need to provide a more personalized communications experience. In order to benefit from the emerging revenue streams </span><span style="font-family: Helvetica, Arial, sans-serif;">this shift creates, CSPs need to transform into customer-centric businesses the key to which is the understanding of customers’ preferences, behaviors, wishes and needs – in short their Digital Self.</span></span>
February 6, 2013