Domain

IT Governance Knowledge – Page 87

ITIL Process Maturity

Improve your IT services with ITIL Process Maturity. Understand the current state of your processes, develop strategic improvement plans, allocate resources wisely, and communicate effectively with stakeholders. Learn more about this powerful tool for IT excellence.

ITIL V3 and Information Security

This paper discusses the role and importance of effective Information Security Management (ISM), how it is supported by an extensive family of global standards and the way these harmonize with ITIL

Integrating Six Sigma and ITIL

This paper discusses an approach to sustain process improvements resulting from successful ITIL implementations – by using Six Sigma methodology because, the authors argue, the Six Sigma methodology is particularly compatible with ITIL.

CIO Responsibilities in IT Governance

This report discusses information technology governance at leading companies and presents a framework for IT governance with CIO responsibilities.

Cost Estimating Guide

This cost estimating guide provides a framework, based upon best practices, that can be modified to develop, evaluate and manager IT investments’ cost estimates.

Introduction: ITIL Version 3 and the ITIL Process Map V3

Dive into the world of ITIL V3 with this comprehensive guide. Explore the evolution of ITIL, understand the lifecycle approach of ITIL V3, compare it with V2, and uncover its interaction with ISO 20000. Master ITIL V3 for streamlined and efficient IT Service Management.

ITIL V3 and ASL

This whitepaper compares ITIL V3 and Application Services Library (ASL) – what are the similarities? What are the differences? Mapping ITIL V3 to ASL.

ITIL V3 and ISO/IEC 20000

 This document outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core 5 ITIL books either do not cover it or cover it differently.

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