This case study details the workings on an internal information technology (IT) organization as a business. You can use this running IT as a business example to create your own model for the business of IT.
The author discusses using ITIL framework for IT transformation to meet the challenges faced by a CIO today – manage IT in the context of business, allocate more dollars to innovation versus maintenance, establish an operating model for IT that maximizes business value, ensure round the clock availability of mission critical applications and do all this for lower cost!
CIOs are under pressure to produce ever-more business value for even-less IT dollars. Is running IT as a business a solution? Exactly what does that entail? This research delved into this issue and spoke to current CIOs – what are they doing to run IT as a business? why? what are the results?
This case study describes a new IT operating model – a new process to manage IT investments – that fosters innovation, improves architecture and paves the way to standardization across the enterprise.
This guide provides an overview of a framework to plan and implement sustainable value generating IT capability. It discusses the key steps, activities, stages, and roles and responsibilities to make IT successful.
This paper introduces the critical success factors (CSF) concept, the process to develop a working set of CSFs and an example of applying the CSF method to develop a security strategy.
This paper presents research results from a study into best practices in IT Strategy – which organizational practices deliver the most value from IT investments?