This issue brief presents a snapshot of IT trends and views from hospitals chief information officers and technology leaders on progress and challenges in health information technologies (HIT) adoption.
This paper presents a validated measurement framework and model for assessing enterprise systems success. 
Tradition Information Systems Strategic Planning (ISSP) develops IT strategy for a business, or business unit. This case study demonstrates the use of IT strategic planning for strategic business processes – it illustrates the definition of Critical Success Factors (CSFs) and Information System Needs (lSN) on Strategic Business Processes instead of Strategic Business Units.
The authors argue that organizations pay lip service to IT investment management – they insist on a business case for every IT investment but do not apply the rigor to what is contained in it. The resulting lack of IT investment results is both expected and can be fixed using a better business case framework developed by the authors.
Can the CEO, CFO, CMO, CPO, and the CIO envision the same future for the information technology capability of the organization? Is it possible? Is it necessary? Does it help? The authors present a framework to make this shared vision for IT possible and useful! 
Does SOA live up to its promise of enabling business it alignment? Authors argue that SOA has not lived up to its promise however, "IT infrastructure flexibility is a potential enabler of IT-Business strategic alignment under conditions of a dynamic external environment."
This article discusses the importance of service excellence and introduces a six dimensional framework to turbo charge your customer management strategy.
This paper presents a model of interrelationships between inhibitors and enablers of Strategic Information Systems Planning (SISP) and reports on a pilot case study that investigated enablers and inhibitors of SISP in a large Korean corporation. The study demonstrated close relationships between enablers and inhibitors and benefits of SISP.
The author’s research hints at three things with business it alignment: 1) alignment improves organizational performance 2) formal organizational structure alignment does not help 3) informal organizational alignment does have a positive impact!
This research paper suggests that there are five critical success factors that drive IT strategy, identifies five best practices, and discusses challenges faced while developing an IT Strategy.
