Connecting Customer Retention Efforts with Customer Lifetime Value
What is the impact of customer retention efforts on Customer lifetime value? Read On…
The “IT Strategy Knowledge” category is vital for CIOs, senior IT leaders, and technology professionals seeking to expand their understanding of IT strategy and its role in driving business success. As part of our CIO Reference Library, this category offers insights, practical advice, and resources on various aspects of IT strategy, including strategic planning, alignment with business goals, digital transformation, and emerging technologies.
By exploring this category, you will gain insights into:
By staying up-to-date with the latest IT Strategy Knowledge resources, CIOs, IT leaders, and aspiring professionals can gain valuable insights, practical guidance, and information on how to excel in their roles and advance their careers. Visit this category regularly to discover new content that will help you stay current with industry trends, develop your IT strategy expertise, and succeed in the dynamic world of IT leadership.
Start with understanding what IT Strategy is, why it is crucial, and how it aligns with your organization’s overall business objectives. IT strategy is a roadmap for utilizing technology to drive innovation, optimize operations, and enable competitive advantage in the digital era. An effective IT strategy ensures that technology investments support organizational growth and agility by establishing a clear vision, identifying key performance indicators, and maintaining regular communication with stakeholders.
What is the impact of customer retention efforts on Customer lifetime value? Read On…
A recession is upon us. Are you ready?
The paper presents a framework for developing an IT Strategy for business value.
CIOs are not known for innovation. Yet. This excellent discussion should help you change that…
Can you imagine a world without Google? I for one can't imagine one without Microsoft. Microsoft's bugs make Google indispensible!
What lies ahead? You already know. Just look. Gartner has me convinced. Your turn…

Project Portfolio Management is a critical concept and tool for IT Managers. Have you cut through the hype so you can use this tool?
A survey of senior IT Executives on the value of IT Alignment. And the survey says…
Every year, companies invest an extraordinary amount of time, money and effort.
The good professor hits upon this key topic with an assortment of tools/frameworks – SWOT, Balanced Scorecard, 7S Framework etc. – and case studies. Excellent Read!