Best Practices in International Logistics
This research report discusses how top companies use technology and partners to create a world class logistics capability.
The Outsourcing Best Practices category within the CIO Reference Library is designed to provide CIOs and other IT executives with a comprehensive set of guidelines and recommendations for effectively managing outsourcing relationships. Outsourcing is the practice of contracting with a third-party vendor to perform a business function or service that is traditionally handled in-house, and can include IT functions such as software development, helpdesk support, and network management.
The Outsourcing Best Practices category offers a range of resources, including articles, whitepapers, and case studies, that cover key areas of outsourcing management. These best practices can include topics such as:
By leveraging the best practices outlined in the Outsourcing Best Practices category, CIOs and IT executives can help ensure that their outsourcing relationships are successful and deliver the expected benefits. They can also minimize risks and address challenges associated with outsourcing, such as loss of control over critical processes, reduced transparency, and communication issues. The category provides a wealth of information and resources to help IT leaders make informed decisions about outsourcing and manage outsourcing relationships effectively.
This research report discusses how top companies use technology and partners to create a world class logistics capability.
This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.
This whitepaper identifies key concerns and discusses best practices to address them to secure data and intellectual property in offshore outsourcing relationships
This paper analyzes and clarifies issues surrounding offshore security; discusses how clients and service providers can both adopt a systematic security framework to reduce security risks, and outlines observed best practices.
This presentation discusses the risks in outsourcing IT services and evaluates their potential mitigation using standardization.
This article uses the case of Indian outsourcing company Infosys to explore the question "are time zone differences good or bad in offshore outsourcing?"
 This article uses the practices implemented by Indian outsourcing company Tata Consultancy Services (TCS) to discuss the issue of managing knowledge and expertise spread across organizational and geographic boundaries in an offshore outsourcing arrangement.
This paper discusses the key learning/best practices, that lead to high performance outsourcing, gleaned from the masters i.e. executives who have been there, done that and can claim success in the world of outsourcing services! 
This research paper discusses the outsourcing life cycle, what should be outsourced, and best practices for data center outsourcing.
This whitepaper examines the cause of service level metrics failure and recommends solutions to fix this problem.
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