Can Corporate IT save a bundle adopting consumer driven IT services? Well, the obvious first question is: what is consumer driven IT? The authors argue that the personal computer was thrust upon a reluctant Corporate IT shop – who was afraid of losing its control over IT in the organization
Making the Most of Customers
After decades of following Schumpeter, this term sounds like an oxymoron! However, if a Nobel Laureate believes in it, one is left no choice but to…
Suppliers are the lifeblood of many – all? – companies. The question is: how to forge a win-win relationship with them? This article provides much needed guidance.
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