The context is academic - even though the study was commissioned by a consulting firm. English is choppy. But the content is informative - worth a read!
Improving Offshore Outsourcing Success Using the eSourcing Capability Model
This study (thesis!) assesses the use of Carnegie Mellon's eSourcing Capability Model for Client Organizations (eSCM-CL) framework in improving offshore outsourcing's success.
Don’t Miss These Related References:
- Outsourcing Governance for Success
- Effective IT Outsourcing Management Guide: Key Strategies for Success
- Case Study of Best Practices for Business Process Outsourcing (BPO) Success
- e-Book: IT Outsourcing Business Value
- Best Practices for Communication between Client and Vendor in IT Outsourcing Projects
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