How to Develop a Business Case for IT Investments

This business case guide provides a template for managers to seek approval and support for IT investments. It provides the steps in the analysis required to ensure that IT investments are planned and documented - requirements are defined, performance metrics are identified, and program costs, benefits, and risks are well defined and understood prior to initiating an IT project.
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This guide is presented in the following sections, covering the organization, components, and guidelines for developing a business case:
• Introduction
• Business Case Development Process
• Problem Definition
• Identify Alternatives
• Cost Benefit Analysis
• Risk, Uncertainty, and Sensitivity Analysis
• Alternatives Analysis
• Implementation Planning
• Document the Business Case


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