This business case guide provides a template for managers to seek approval and support for IT investments. It provides the steps in the analysis required to ensure that IT investments are planned and documented - requirements are defined, performance metrics are identified, and program costs, benefits, and risks are well defined and understood prior to initiating an IT project.
This guide is presented in the following sections, covering the organization, components, and guidelines for developing a business case:
• Introduction
• Business Case Development Process
• Problem Definition
• Identify Alternatives
• Cost Benefit Analysis
• Risk, Uncertainty, and Sensitivity Analysis
• Alternatives Analysis
• Implementation Planning
• Document the Business Case
