This case study highlights the objective, decision making process, pros and cons, and lessons learnt in outsourcing/offshoring a core capability.
This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.
This study (thesis!) assesses the use of Carnegie Mellon’s eSourcing Capability Model for Client Organizations (eSCM-CL) framework in improving offshore outsourcing’s success.
This presentation discusses the key considerations when negotiating information technology outsourcing agreements
This presentation answers the following question: The Drive to Efficiency…Is Outsourcing the Solution?
This presentation discusses the top ten legal issues in outsourcing contracts
This presentation provides an overview of the decision making and implementation processes to outsource e_Commerce initiatives.
This whitepaper helps senior IT leaders answer four key questions: why outsource, when to outsource, how much to outsource and where to outsource.
This paper introduces a supplier evaluation framework and process that focuses on building sustainable supplier relationships based upon core values.