Are decisions about IT being made with business objectives in mind? The authors argue that financially sound decision-making along with financial transparency for both business and IT executives is no longer an option when cost containment and accountability are paramount.
By taking proactive control of IT-specific business activities rather than just IT operational activities, the IT organization can have far greater impact on the bottom line of the business. Even where IT is structured as a cost center that does not generate revenue for the business, IT can have a large impact on overall business productivity, quality and costs, and sometimes even enables new ways of working and more effective business models. Each of these ultimately flows to the business bottom line of profit.