Understanding and Measuring eGovernment


"This paper is aimed at those involved – in planning, in undertaking, in using or in evaluating – the benchmarking or measurement of e-government. It draws on models of e-government and experience of benchmarking to answer four questions: why benchmark e-government? what to benchmark? how to benchmark? how to report? It provides a series of recommendations based on good practice or innovative practice, backed up by a set of conceptual frameworks and statistical findings. There is a particular sensitivity to benchmarking e-government in the "majority world": the developing countries that are home to 80% of the world's population but, as yet, just 20% of e-government users."

Download (please login and scroll down)


Download
Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf. 1


Leave a Reply

CIO Newsletters

Copyright ©  2020  CIO Portal. All rights reserved.

stay informed!

Subscribe to receive exclusive content and notifications

CIO Index Portal

Thank You!

We have sent you a confirmation email. please click the link in it to confirm subscription.