Small Business e_Commerce: Handling Returns
This paper discusses the issue of ecommerce returns and how to process them.
September 7, 2010
e_Business Operations – Shopping Shipping and Credit Cards
This paper provides basic guidance for small businesses to setup online credit card processing for online store fronts to sell online
July 20, 2010
e_Business Strategy – Globalization Internationalization & Localization
This paper defines globalization and presents the globalization issues related to e_Business
July 6, 2010
e_Business Strategy – Customer Relationship Management (CRM)
This paper discusses e-Business basics on online customer relationship management (CRM) or eCRM
July 6, 2010
Small Business – Building an Effective Website
 Building an effective website for a small business starts with understanding how the website fits into your business model.
February 18, 2010
Business-to-Business (B2B) E-Commerce Basics
 This paper provides a primer on Business-to-Business (B2B) E-Commerce.
September 8, 2009
e-Business Basics – Distribution and Fulfillment Strategies
This paper provides a primer on Distribution and Fulfillment Strategies for E-Commerce.
September 8, 2009
e-Business Basics
This paper provides a primer on e-business.
September 8, 2009
