IT Service Cost Allocation
This presentation discusses internal service cost allocation -what is cost allocation? what are the objectives of cost allocation? how to perform cost allocation using a framework and process?
This presentation discusses internal service cost allocation -what is cost allocation? what are the objectives of cost allocation? how to perform cost allocation using a framework and process?
The authors make a case for value driven pricing for professional services first analyzing the costs of ineffective pricing and then the key elelments of a profitable pricing strategy for professional services. The paper also introduces a framework for pricing professional services. Can an IT Organization act as a business by using professional services firms as a model? Can this framework for pricing be used for IT products and services?
This paper discusses the two steps needed to optimize pricing – and maximize value delivery – namely, understanding strategic pricing parameters and leveraging tactical pricing opportunities. Good discussion for IT as a business for the lessons apply.
This paper discusses an approach to develop costs and pricing model in a shared IT services environment.
A very good case study on running it like a business, aligning business with IT and defending the IT budget on value not cost!
This case study discusses the implementation of an information technology (IT) performance measurement program – steps followed and frameworks used – and lessons learnt.
This case study details the implementation of a performance management program – what are the benefits of IT performance measurement? why is performance management important? what are the critical success factors of an IT Performance Management Program? what are the key component of an IT Performance Management Program? how to build an IT Performance Management Program?
This cost estimating guide provides a framework, based upon best practices, that can be modified to develop, evaluate and manager IT investments’ cost estimates.
The IT function should be at the heart of an organization’s efforts to reduce the cost of conducting business. Here’s what CIOs and other business leaders should focus on.
This presentation discusses an Integrated Performance Management Framework for IT Capital Planning, Budgeting and Governance