The author makes the argument that techniques and concepts behind SOA-delivered software components can be strengthened with ITSM processes and ITIL best practices to offer a more complete realization of business benefits.
This paper provides an overview of information technology demand management – what is it? how it works? why is it important? what are its benefits to the IT organization and the business it helps?
The purpose of this white paper is to describe the benefits of running PRINCE2 and DSDM together and to provide a general overview on how to achieve this.
This whitepaper discusses the value of ITIL V3 versus ITIL V2 to help answer the question: should we migrate to ITIL V3?
This whitepaper compares ITIL V3 and Application Services Library (ASL) – what are the similarities? What are the differences? Mapping ITIL V3 to ASL.
 This document outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core 5 ITIL books either do not cover it or cover it differently.
This whitepaper provides an executive overview of service management and discusses how to identify and leverage your existing service life cycles.
This whitepaper provides a detailed analysis of the distinctions and synergies between Project Portfolio Management (PPM), Enterprise Project Management (EPM), and ERP systems. It offers practical advice on integrating these systems to streamline project management and enhance organizational efficiency.
