A Framework to Assess IT Project Success
This paper presents a framework to assess IT/IS project success and confirms the importance of 1) managing user expectations 2) communications in the success of Information Technology.
IT ROI/Value – Page 11
All Resources in: IT ROI/Value
A New Model for Information Systems Success
This paper evaluates the DeLone and McLean model of Information Systems Success, proposes a "3-D" extension to the model, and, proposes further research to perfect their proposed model. 
A New Approach and Framework for IT Business Cases
The authors argue that organizations pay lip service to IT investment management – they insist on a business case for every IT investment but do not apply the rigor to what is contained in it. The resulting lack of IT investment results is both expected and can be fixed using a better business case framework developed by the authors.
Getting the Biggest Bang from Your IT Buck
The pressure on CIOs to cut costs increases in economic downturns. The authors argue that a CIOs who focus on "holistic performance optimization" addressing all levers of performance produce higher long term business results and introduce a "performance radar" to put these levers in perspective.
Unlocking Sustained Business Value from IT Investments
The authors argue that unlocking business value from IT investments is a journey that must both be planned and managed. Further, organizations must adopt a two-stage approach to large-scale IT programs that distinguishes between "problem-based" and "innovation-based" implementations.
Realizing Business Benefits from IT Investments
This paper presents an approach to enable managers identify, plan for and manage the delivery of benefits from IT investments. 
Using IT-CMF to Deliver Business Value
This presentation discusses the role of the CIO in the delivery of business value. Using the IT CMF (IT Capability Maturity) Framework they can, on
An Introduction to Strategic Planning
This paper provides an in depth overview of strategic planning – what is strategic planning? what are strategic planning best practices? what is hoskin planning?
Defending the IT Budget
A very good case study on running it like a business, aligning business with IT and defending the IT budget on value not cost!
Five Rules of IT ROI
This article discusses the dos and don’ts of information technology return on investment aka IT ROI and introduces five simple rules to create believable IT ROI estimates for technology investments