Case Study: Strategic Use of Information Technology
Can you imagine a world without Google? I for one can't imagine one without Microsoft. Microsoft's bugs make Google indispensible!
May 21, 2009
Chapter
IT Strategy Case Studies – Page 17
IT Investment Management: Comparison of frameworks
Which is better; Applied Information Economics (AIE) or Balanced Scorecard (BSC)? Read On…
May 21, 2009
7 Places To Clean the Clutter in I.T.
Where is the fat? If HP has it right, then this article shows you the places where you can cut IT fat.
May 19, 2009
BT Tunes IT ROI
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
May 19, 2009
Realize the Returns from Enterprise Management Applications
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
May 19, 2009
How Technology Delivers For UPS
UPS is using IT to create competitive advantage for itself. Are they bringing “custom software” back?
May 19, 2009
The Balanced Scorecard Primer
This is a primer on the Balanced Scorecard Framework.
April 6, 2009