Chapter

Run IT Like a Business

The “Run IT Like a Business” category is an essential resource for CIOs, IT leaders, and technology professionals seeking to transform their IT organization into a value-driven, customer-focused, and efficient business unit. As part of our CIO Reference Library, this category offers insights, practical advice, and resources on various aspects of running IT like a business, including IT leadership, strategy, service management, and financial management.

By exploring this category, you will gain insights into:

  • The importance of adopting a business mindset within the IT organization, focusing on value creation, customer satisfaction, and operational efficiency
  • Fundamental principles, frameworks, and best practices for running IT like a business, including ITIL, COBIT, and other industry standards and methodologies
  • Techniques for engaging IT and business stakeholders in the strategic planning process, fostering collaboration, and aligning IT initiatives with business objectives and priorities
  • Approaches to IT service management that promotes a customer-centric focus improve service quality and drive continuous improvement in IT service delivery.
  • Strategies for IT financial management, including budgeting, cost optimization, investment prioritization, and value realization
  • The role of IT governance, risk management, and performance measurement in ensuring the alignment of IT initiatives with business objectives, promoting transparency and accountability, and driving continuous improvement
  • Case studies, success stories, and lessons learned from IT leaders who have successfully transformed their IT organizations into value-driven, customer-focused, and efficient business units

By staying up-to-date with the latest “Run IT Like a Business” resources, CIOs, IT leaders, and aspiring professionals can gain valuable insights, practical guidance, and information on how to excel in their roles and advance their careers. Visit this category regularly to discover new content that will help you stay current with industry trends, develop your understanding of IT’s role as a business unit, and succeed in the dynamic world of IT leadership.

Leverage this 7-step guide to transform your IT department into a value center. Learn how to align IT with business goals, drive innovation, and demonstrate IT's tangible contribution to your organization.

A Framework to Run IT like a Business

This guide offers CIOs practical strategies to manage IT as a business, aligning IT with business goals, improving efficiency, and driving innovation through Technology Business Enablement. It includes actionable insights, key imperatives, and a framework of integrated capabilities.

Running IT Like a Business Using Component Business Model

This whitepaper introduces the Component Business Model Framework for the business of IT (CBM-BoIT). This framework helps IT Organizations take a business focused, strategic approach to IT aka "running IT like a business." It breaks down the IT organization into functional "components" so they can be assessed for the business value they can generate thereby helping prioritize IT investment.

Running IT Like a Business Case Study

This case study illustrates the journey of a large company to run IT like a business. It illustrates the decisions they made, the framework they used, and the roadmap to running IT like a business. Good Read!

Running IT Like a Business

This whitepaper discusses the requirements of running IT like a business – what a business driven CIO must do to extract the biggest bang for their IT buck! Good Read!

Running IT Like a Business Example

This case study details the workings on an internal information technology (IT) organization as a business. You can use this running IT as a business example to create your own model for the business of IT.

Transforming IT into a Business-Oriented Service: A CIO’s Guide

This guide offers CIOs strategies for transitioning IT operations into a business-oriented service model, focusing on service management, business alignment, and creating value. It addresses common challenges and provides actionable steps to improve IT efficiency and relevance in today’s dynamic market.

How to Run IT Like a Business

This step by step guide to running an information technology organization like a value center. Running IT like a business is the imperative because it maximizes return on investment, and provides excellent business IT alignment. However, most organizations cannot transform themselves from a cost center focus to a value driven focus. Here is some helpful guidance for CIOs who want to undertake this transformation. Excellent Read!

Managing IT as a Business

This presentation provides an overview of running IT like a business. What does it mean? Why should one consider running IT like a business? How to implement IT as a business? CIOs who are trying to migrate their organizations into internal service organizations can gain a lot of information from