This report describes a framework based upon eight "essential" elements that governments need to consider when developing a social media policy – can be adapted for commercial/for profit enterprises as well.
This social media toolkit provides guidelines for the use of social media in the workplace – to maximize business value and minimize risks. The toolkit
The survey examined adoption trends, current applications and expectations of social media technologies, the extent to which implementation is governed by formal policies or individual agency initiative, and perceptions of risk associated with social media tool use.
Initiated as a consumer-oriented technology, social media is increasingly being leveraged as a powerful, low-cost tool for enterprises to drive business objectives such as enhanced