Web Site Design

Guide to Web 2.0 Engagement

This guide – written for state government employees – provides principles, processes and tools as a starting point for making online engagement work in a web 2.0 environment. There are no checklists – this Guide offers a basic walkthrough of the issues and risks associated with online engagement.

Global Portal Strategy

This presentation discusses a global portal strategy in the context of localization – global company’s products and services tailored for a local audience.

eCommerce Best Practices

This whitepaper presents some interesting points on usability – under the guise of eCommerce best practices – that we should take into account when developing and implementing a web strategy.