How long is the membership for? When does it renew?
There are two options for payment of membership dues – quarterly or annually. Membership is renewed on the anniversary of the membership every quarter or year.
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Please review the membership related questions from the list below. If your question is not on this list, please use site search or contact a representative using the contact-us form to get help.
Will my personal information be shared/sold to third parties?
No, we do not sell user/member information to third parties.
September 30, 2018
Can I cancel or downgrade anytime? Is there a cancellation fee?
Members can cancel their subscription any time BEFORE the start of the next billing cycle.
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Do you offer some samples of content?
We do not offer samples. Subscribe to access a world-class IT reference library and services for high-impact decisions about strategy, investment & operations.
September 30, 2018
Can I get a refund if I am not satisfied?
Unfortunately, there are no refunds on subscriptions – which is why we have a very nominal membership rate so you can experience the quality of our service at minimal risk.
September 30, 2018
Do you offer a free trial period or rate?
Our Explorer membership is free for qualified professionals. It offers an opportunity to explore our services. When you are ready for premium services you can
September 30, 2018
How does the billing work for membership?
Membership dues are paid online using a credit card or paypal which accepts all major credit cards.
September 30, 2018
Why does CIO-Index charge for content?
There is NO charge for content – our reference library is provided as a learning, research, search, and archival service/tool for our members.
September 30, 2018
How can I pay for membership? Is the payment monthly or annual?
We accept payment through credit card, bank account or checks using PayPal’s secure international network. Currently, members have the option to pay quarterly or annually.
September 30, 2018
How do I check the status of my subscription?
Your subscription status is displayed on the my account page under “subscriptions”
September 30, 2018
