Business Value of IT

A Framework to Measure the Business Value of Information Technology

This paper presents a framework to measure the business value of information technology. It builds upon famous models and frameworks often used to mesure IT value – plugs their gaps, extends their functionality. This framework can be used as a template to measure IT value across industry, geography and the type of organization. Excellent Read! (350 pages)

A Framework to Measure IT Value

This paper presents a framework to measure the business vaue of information technology investments – on specific initiatives and the overall performance of the enterprise. While enterprise level value delivery can be measured using common frameworks, this framework breaks this value down to the operational elements of the organization i.e. specific areas where the value is being created. An excellent framework to make better IT decisions that impact business value. Excellent Read!

Three Different Measures of Information Technology’s Value

The business value of information technology (IT) has been debated for a number of years. While some authors have attributed large productivity improvements and substantial consumer benefits to IT, others report that IT has not had any bottom line impact on business profitability. In this paper, we focus on the fact that while productivity, consumer value and business profitability are related, they are ultimately separate questions. Accordingly, the empirical results on IT value depend heavily on which question is being addressed and what data are being used. Applying methods based on economic theory, we are able to define and examine the relevant hypotheses for each of these three questions, using recent firm-level data on IT spending by 370 large firms. Our findings indicate that IT has increased productivity and created substantial value for consumers. However, these benefits have not resulted in supranormal business profitability. We conclude that while modeling techniques need to be improved, these results are consistent with economic theory. Thus, there is no inherent contradiction between increased productivity, increased consumer value and unchanged business profitability.

eBook: A Framework to Create Business Value from IT

This eBook presents a framework to identify, create, and govern business value from information technology – this could be THE IT value guide for a CIO. The key benefit of using this IT value framework is that it integrates IT strategy, IT governance, Enterprise Architecture and IT Metrics in a seamless, holistic framework. Excellent Read!  (200 pages)

How Does IT Create Value For Business?

This presentation makes the case for the strategic use of information technology to create business value – competitive advantage, cost optimization etc. – using real life examples from business. Great place to start your IT strategy 101 journey!

Investment Lifecycle Management Framework

This document provides an overview of a comprehensive investment lifecycle management framework to identify, select, fund, build, deploy and monitor investments – from investment proposals, to business cases to implemented solutions and key decisions in between.

ICT Investment Management Guide

This comprehensive guide provides policy, principles, process, framework, and examples for a complete and thorough management – identify, select, evaluate, fund, deploy, monitor – of major investments. You can adapt this guide to create your own Information Technology investment management process and framework.

Does IT Matter?

This presentation presents six rebuttals to the "IT Doesn’t Matter" article.

Aligning Business Strategy and IT Strategy

This research paper discusses the development of information technology strategy to support changes in business model and strategy. Do companies at different levels of strategic maturity need different IT Strategies?

Framework for IT Driven Economic Value

This presentation introduces a framework to assess the impact of information technology – electronic communication – on economic market structure and to prove that market economies are more conducive in an electronic communication environment.

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