Introduction to Critical Success Factors

This paper introduces the critical success factors (CSF) concept, the process to develop a working set of CSFs and an example of applying the CSF method to develop a security strategy.

Competitive Advantage Through Value Discipline

This seminal article on value disciplines is a MUST read. It discusses the basis of competitive domination: differentiated value! Those who define it, deliver it and take it out of their competitors’ reach win. Hands down.

Developing Critical Success Factors (CSF) for Information Systems Strategic Planning (ISSP)

Tradition Information Systems Strategic Planning (ISSP) develops IT strategy for a business, or business unit. This case study demonstrates the use of IT strategic planning for strategic business processes – it illustrates the definition of Critical Success Factors (CSFs) and Information System Needs (lSN) on Strategic Business Processes instead of Strategic Business Units.