Topic: offshore outsourcing

Introduction to Outsourcing Models

The authors discuss aligning sourcing strategy with business objectives i.e. results driven strategic sourcing. The white paper introduces common outsourcing models that produce results – staff augmentation, managed services, project outsourcing, and out tasking.

Capability Sourcing Overview

A quick discussion on outsourcing – why outsource? what to outsource? whom to outsource it to? it is all about business value – outsourcing helps an organization focus on their core competencies so the promise is that creates more business value.

Factors Driving Outsourcing Project Efficiency

This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.

Strategic Sourcing Explained

Bargains are good. Strategic sourcing is better – "when key purchasing decisions are handled creatively, bargains are just the beginning." This article explains the concept of strategic sourcing in simple, easy to understand terms – What’s So Strategic About Sourcing? where is the strategy in sourcing?

IT Outsourcing Trends and Implications

This (dated) paper tracks the trends in international sourcing of information technology services and discusses their implications. 

Five Offshore Practices That Pay Off

This outsourcing playbook discusses five best practices that can make all the difference between success and failure of an outsourcing initiative.

Best Practices for Communication between Client and Vendor in IT Outsourcing Projects

The authors argue that implementing an information communication platform that promotes secure knowledge exchange between client and service provider is critical to engendering trust which is the foundation for outsourcing success. This paper presents a best practice framework for client-service provider communications.

Editor's Picks

Sample IT Strategy Plan

A good IT Strategy Plan that you can use as a template to create your own.

IT Strategy Presentation

This in-depth – 78 pages – presentation goes into just about everything you would have wanted to know about IT Strategy aka business IT alignment (ICT Strategy, IS strategy, IS strategic alignment, IT Alignment, strategic information systems planning (SISP)…)

IT Strategy Example

This is an in-depth information technology strategic planning example that details the process and framework that CIOs can adapt to give direction to their own IT Organizations. Excellent Read!! (200 pages)

IT Strategy Template

Use this template to create an IT strategic plan for your organization – aligning business with IT strategy. IT Strategy Template can be downloaded for free by CIO Index members.

7 Steps to Business and IT Alignment

No business will ever reach the goal of “business and IT alignment”. Should this discourage you from pursuing business and IT alignment? NO! It is a worthy goal to pursue. Indeed, it is a critical one to pursue. You might never reach alignment but you can take steps to get ever closer. This requires a process. Often, we ignore the fact that business and IT alignment is a process. This process does not have a starting point nor does it have an end. It is a series of “learn and do” cycles that incrementally get towards alignment. Let me explain.

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