This guide provides useful advice on creating partnerships with key solution providers. These alliances improve delivery quality and benefit realization at the same time sharing risks with key suppliers.
This presentation discusses: How can organizations reduce cost and risk in software deals? What are the hidden costs in SaaS agreements, and how can organizations avoid them?
This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.
This whitepaper identifies key concerns and discusses best practices to address them to secure data and intellectual property in offshore outsourcing relationships
Can Information Technology, which is critical to an organization’s success, deliver without a sourcing capability? The authors argue that not only is a sourcing strategy critical to IT value but also that a successful strategy requires a focus away from cost to competency.
Procurement organizations are increasingly powerful with some controlling as much as 50% of the organization’s spending. Can they handle the challenges of the 21st century organization such as decreasing supply chain complexity, reducing product time to market and stimulating supplier innovation? What needs to change?
This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.
This paper explores the relationship between relational governance and formal contracts in creating better supplier performance in outsourcing.
Outsourcing Vendor Management defines outsourcing, discusses the latest trends in the outsourcing industry and then defines vendor management and presents a vendor governance model.
This paper introduces a supplier evaluation framework and process that focuses on building sustainable supplier relationships based upon core values.