This research approaches the issue of running IT like a business from the perspective of an overarching objective: How to Create the Maximum value from investments in information technology?
The author evaluates the role of the IT organization, analyzes the IT organization's environment - both external and internal factors - to establish the source of inefficiencies, evaluates current IT organization's capabilities - both strengths and weaknesses - to identify opportunities, explores alternative solutions for IT to create value and then recommends a course of action for IT to run like a business - products, people, organizational structure etc. - to give the biggest bang for the IT buck!
