Chapter

IT ROI/Value – Page 7

Do Market Oriented IT Organizations Produce More Value?

This research study determined that organizations that clearly define sources of value provide superior value to customers – consequently, creating more business value. To prove its point, the researchers developed metrics to quantify value discipline choice and clarity and explored the relationship between market orientation and value discipline clarity. Can these lessons be applied to an IT Organization?

Measuring Return on Government IT Investments

This paper presents a comparative analysis – describes the similarities and differences – of key frameworks, methodologies, approaches for evaluating the return on investment on government it.

IT Performance Measurement Dilemma

This paper discusses the three critical issues at the heart of the performance measurement puzzle – what to measure? how to measure? How to connect measurement with business results?

Public Value Assessment Tool (PVAT) Guide

Learn how to optimize public value in your agency’s IT portfolio. This guide offers a structured methodology for assessing and prioritizing government IT initiatives, providing CIOs with actionable insights for effective decision-making.

Public ROI Case Study (Federal System)

This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Austrian Federal Budgeting and Bookkeeping System.

Public ROI Case Study (Integrated Enterprise System)

This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Commonwealth of Pennsylvania’s Integrated Enterprise System.

Public ROI Case Study (Merkava Project)

This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Government of Israel’s Merkava Project.

Public ROI Case Study (Service New Brunswick)

This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Service New Brunswick Project.

Public ROI Case Study (Digital Archives)

This case study illustrates the use of the public value framework for government IT to assess the public ROI generated. The specific initiative discusses is the implementation of the Washington State Digital Archives.

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