Creating a Vision for IT
This guide presents a step by step process to develop and implement a vision for information technology. An IT Vision is the critical first step to an information technology strategy.
February 25, 2013
Chapter
IT Vision – Page 3
Building The New IT Capability
This research delved into the change in business climate and the resulting need for change in IT capability – reimagining IT is the name of the game for the CIO in 2011 and beyond.
June 25, 2012
The Digital Company 2013
This research addresses the question: How technology will empower the customer? This first part explores the changes to come in how companies interact with their customers.
June 7, 2012
The Digital Company 2013 Part 2
This research addresses the question: How technology will empower the customer? The first part explored the changes to come in how companies interact with their customers. This paper focuses on what types of workplace practices, information management and IT delivery structures will be needed to operate and secure the open enterprise and what all these developments hold in store for the respective roles of the information technology (IT) function and the chief information officer (CIO).
June 7, 2012
Enterprise Information Technology Services Strategic Plan
This enterprise information technology strategic plan recommends leverages existing IT capability to improve IT services.
February 27, 2012
Information Technology Strategic Plan Sample (2)
This plan provides a strategic vision and direction for key stakeholders – “It is not meant to be a tactical plan that lays out specific tasks and operational responsibilities. Rather, it provides strategic objectives which can serve as guideposts for the technology community and decision-makers”
February 27, 2012
Top 10 Emerging Technology Trends
This report posed a simple question to a network of experts: what technology trends will impact the business most over the next 18 months? Here are the top 10 technology trends – enablers of existing business model or disrupters presenting new business opportunity – ranked by their impact/use for business.
February 21, 2012
IT Modernization Vision and Strategy
This case study provides an in-depth exploration of strategic IT modernization focusing on system upgrades and service enhancements.
November 30, 2011
Business IT Alignment Through a Shared C-Suite Vision for IT
Can the CEO, CFO, CMO, CPO, and the CIO envision the same future for the information technology capability of the organization? Is it possible? Is it necessary? Does it help? The authors present a framework to make this shared vision for IT possible and useful! 
November 10, 2011
Success Factors to Design and Implement Service Excellence
This article discusses the importance of service excellence and introduces a six dimensional framework to turbo charge your customer management strategy.
November 1, 2011