A business leader must ask the most basic question about any disruptive technology: what is the market opportunity? In other words, how can I use it to create value? At the core of this question is customer demand. Artificial intelligence is going to be a key tool for the enterprise because society at large will use it – directly or indirectly. So, the question then becomes: how?
Toward that end, this week, we are referring you to an excellent discussion on the adoption of artificial intelligence by people. CIOs can learn about the potential of this technology and then walk back to ways to deploy it to address this demand. Nothing gets you a seat at the table faster than an understanding of your company’s business model.