eStrategy: Getting Repeat Visitors

For some the objective is a little different: getting repeat customers! Learn how Nike is going about it.
If I had a penny for every bad marketing decision, I would be a billionaire; if I had one for every good one? Well, I wouldnโ€™t have money to buy a square foot in the desert!
Add this to your list of good marketing decisions. Indeed, a brilliant one. Nike โ€“ as can be expected โ€“ has come up with aย brilliant idea to connect with their customersย โ€“ in a viral way. They have connected the customersโ€™ needs/wants with their life style and self image and all of these to Nikeโ€™s website.
The result? Customers buy Nikeโ€™s products, come to Nikeโ€™s website uncalled and send their friends and family there as well. Take that Youtube! In your face, Facebook!
The idea behind a brilliant eBusiness strategy is to get visitors to the site. What we forget is that the number of visitors is important but their โ€œtypeโ€ is equally, if not more, important. So the best marketing to get the right visitor to you site is one that combines three critical things:
  • Visitor needs/wants
    and if you are a consumer product โ€“ solution โ€“ company then
  • Visitor self image
  • Visitor life style
The latter two will keep them coming back for more and better yet send their entire ecosystem to your website. The underlying assumption is of course that there is something of value that you offer!
Btw, this is also the simple formula to solve the social networking puzzle!

Signup for Thought Leader

Get the latest IT management thought leadership delivered to your mailbox.

Mailchimp Signup (Short)

Top References

It Strategy Template - Featured Image
This IT strategy template provides a comprehensive outline to creating an effective IT strategic plan. The template includes sections for defining your business goals and...
What Is It Transformation Featured Image
IT transformation is fashionable. Buzzwords generally are. This article answers a simple question: what is IT Transformation? Defining IT Transformation is critical to the success...
What Is Information Technology (It) Strategy? - Featured Image
Explore a detailed overview of IT strategy. From its definition and foundational principles to its role in driving organizational success, this guide delves into every...
Demystifying Information Technology (It) Governance Featured Image
Unlock the complexities of IT governance with a clear definition, key frameworks, and strategies to align technology with business goals. Explore best practices to ensure...
It Strategy Presentation Featured Image
This in-depth and engaging - 78 slides - IT Strategy Presentation [ppt] communicates just about everything you would have wanted to know about IT Strategy...
Please visit the CIO Wiki for detailed definitions and overviews of key IT Management terms.