it value measurement

Five Rules of IT ROI

This article discusses the dos and don’ts of information technology return on investment aka IT ROI and introduces five simple rules to create believable IT ROI estimates for technology investments

Building an Effective IT Performance Management Program

This case study details the implementation of a performance management program – what are the benefits of IT performance measurement? why is performance management important? what are the critical success factors of an IT Performance Management Program? what are the key component of an IT Performance Management Program? how to build an IT Performance Management Program?

IT Performance Measurement Program

This case study discusses the implementation of an information technology (IT) performance measurement program – steps followed and frameworks used – and lessons learnt.

Realizing the Business Value of IT Investments

This paper illustrates an organizational process for managing IT investments and measuring the business value of those investments by drawing on the experiences of Holy Cross Health System.

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