Chapter

Run IT Like a Business

The “Run IT Like a Business” category is an essential resource for CIOs, IT leaders, and technology professionals seeking to transform their IT organization into a value-driven, customer-focused, and efficient business unit. As part of our CIO Reference Library, this category offers insights, practical advice, and resources on various aspects of running IT like a business, including IT leadership, strategy, service management, and financial management.

By exploring this category, you will gain insights into:

  • The importance of adopting a business mindset within the IT organization, focusing on value creation, customer satisfaction, and operational efficiency
  • Fundamental principles, frameworks, and best practices for running IT like a business, including ITIL, COBIT, and other industry standards and methodologies
  • Techniques for engaging IT and business stakeholders in the strategic planning process, fostering collaboration, and aligning IT initiatives with business objectives and priorities
  • Approaches to IT service management that promotes a customer-centric focus improve service quality and drive continuous improvement in IT service delivery.
  • Strategies for IT financial management, including budgeting, cost optimization, investment prioritization, and value realization
  • The role of IT governance, risk management, and performance measurement in ensuring the alignment of IT initiatives with business objectives, promoting transparency and accountability, and driving continuous improvement
  • Case studies, success stories, and lessons learned from IT leaders who have successfully transformed their IT organizations into value-driven, customer-focused, and efficient business units

By staying up-to-date with the latest “Run IT Like a Business” resources, CIOs, IT leaders, and aspiring professionals can gain valuable insights, practical guidance, and information on how to excel in their roles and advance their careers. Visit this category regularly to discover new content that will help you stay current with industry trends, develop your understanding of IT’s role as a business unit, and succeed in the dynamic world of IT leadership.

Seven (7) Steps to Running IT as a Value Center

Leverage this 7-step guide to transform your IT department into a value center. Learn how to align IT with business goals, drive innovation, and demonstrate IT’s tangible contribution to your organization.

CIO’s Role in Running IT Like a Business

This whitepaper discusses the requirements of running IT like a business – what a business driven CIO must do to extract the biggest bang for their IT buck! Good Read!

The Running IT Like a Business Journey

Is a move to "IT as a Service" a logical next step in the journey of "running IT like a business?" The author explores this issue in this presentation.

What is Running IT Like a Business

What does it mean to run IT like a business? Does IT deliver more value running as a function or as a business? What are the leading practices to transform an internal function into a business? This paper helps us answer these questions, and more. It provides invaluable insights into the model of turning a function into a business, and is a MUST READ for a CIO. 

IT As an Internal Service Organization

Running IT as a business delivers the biggest bang for the buck – highest business value for the lowest cost. Businesses get that value through leaner operations, faster time to market, and improved capability. IT Organization also gains because it makes better decisions about IT. This white paper describes the

Step by Step Guide to Run IT Like a Business

This whitepaper details a step by step process to run IT like a business. Running IT as an internal service organization provides business value through better coordination between business requirements and IT investment and capability. This is an excellent guide to follow if you are embarking on this journey. Excellent Read! 

Running IT Like a Business Best Practices

This white paper discusses best practices in implementing IT services to run IT like a business. It provides examples of these principles being applied to real life situations. A good place to understand leading practices in identifying and implementing IT enabled business services that drive business value and are the foundation of "Running IT Like a Business."

Enterprise Architecture for Running IT Like a Business

This presentation discusses the implementation of running IT like a business, specifically the enterprise architecture in support of this new paradigm. This excellent discussion lays out the foundation of a business focused delivery of IT services, considerations in planning the migration to this new model, and the reference architecture to support it. Very good place to learn about enterprise architecture considerations in the creation, delivery and consumption of IT services.

Why is Running IT like a Business so Difficult?

CIOs want to run their information technology organizations like a business because it not only creates superior value but also communicates this value to the other parts of the business effectively. So, what are the challenges they face in implementing this model of IT operations? This survey studied this issue and provides specific challenges IT organizations face in their implementation of a business like operating model. CIOs can learn from this challenges and provide effective responses to improve their chances of success.

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