A Framework for IT Investment Management
A framework for IT Investment Management – also covers the process and maturity model. Must Read!
May 20, 2009
Chapter
IT ROI/Value – Page 20
Mission Impossible: Demonstrating the Value of IT
CIOs are caught in a vicious circle of "cost cutting" begetting more cost cutting expectation! How can you get out front and demonstrate IT’s value?
May 20, 2009
IT Spending: The Myths of Benchmarking
Before you benchmark, read this article!
May 20, 2009
Rethinking measurement: More than evaluating performance
Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what’s more, developing the right measures and using measurement data must be iterative and highly interactive.
May 20, 2009
Surprise! IT Still matters!
Does IT Matter? If you needed proof, here it is…
May 20, 2009
BT Tunes IT ROI
How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!
May 19, 2009
Realize the Returns from Enterprise Management Applications
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
May 19, 2009
Help! We are being treated as a cost center!
Let’s face it. An IT organization that has to justify its budget as a cost center has lost the respect of the business community somewhere along the line.
May 18, 2009
Why IT ROI doesn’t matter?
Does IT ROI matter? Great many intelligent people are spending sleepless nights and countless dollars calculating IT ROI. The author argues that they are wasting their time and shareholder dollars!
May 18, 2009
Developing an Effective IT Strategy
This document is designed to help Chief Information Officers (CIOs) develop an effective IT strategy for their organizations.
April 27, 2009