Of the three, people, processes, and technology, perhaps the toughest to change is: people. Regrettably, business transformations pay the least amount of attention to this biggest barrier to change. Organizational culture drives people – what they believe affects how they act. Your best laid out plans are worthless till your team executes on them with all their energy.
Digital transformations by their very nature upend the “usual” – often, in every way possible. People who, by our very nature, are averse to change resist this massive change with all our energy. How should a business leader overcome this resistance? How should you divert this energy away from resistance and in the direction of the intended transformation? This week, we are referring you to an expert led discussion on the topic.