Social Media Trends and Best Practices

This research report discusses the adoption and future trends of social media.

 This research report discusses the adoption and future trends of social media.

Here are the key social media trends:
1) Employers are allowing social media participation more freely
2) Increasingly, companies are creating internal communities using social media tools
3) Some companies are creating customer facing communities and/or blending them with their internal communities

Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.


A Framework for Social Media Policy The use of social media tools in government in the United States and around the world, while still relatively new, has been steadily gaining acceptanc...
A Guide to Social Networking for Business The guide to social networking discusses the following: - What is social networking? - What is web 2.0? - How do you leverage web 2.0, social networki...
A Practical Guide to Developing an e-Strategy An excellent step-by-step guide to creating an eStrategy, based on a real life example. Excellent Read!
A Primer on E-Business Strategy Dated, but good discussion on developing an eBusiness Strategy.
A primer on E-Metrics This presentation provides an overview of some of the most important metrics related to e-business. Somewhat dated, but still relevant, these metrics ...
A Societal Perspective on E-business Adoption Do societal factors influence eBusiness results? The authors of this paper argue that they do.
An Overview of Wikis This presentation provides an in depth overview to Wikis and using them for knowledge management. The presentation introduces wikis and discusses: - ...
Best Practices for Social Media Strategy Yet even as the utility march towards Web 2.0 gathers momentum, the heavily regulated nature of the utility industry presents challenges in the natura...
Building Brands Online  In general, marketers have realized the value of the internet ("online" is cool for a reason!) but have often thought of it as a "call to action...
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