A primer on E-Metrics
Often we create a website or web presence and forget that it is for a business purpose or objective. Metrics or e-metrics in this case are what connects a website to business results.
October 6, 2009
Chapter
e-Business ROI/Value Collection – Page 4
e-Business Value – Metrics that Matter
  This paper presents key metrics to evaluate the performance of your e-business in pursuit of business value. More importantly, it connects them to the key concept in e-business – customer lifecycle. MUST Read!
September 1, 2009
e-Strategies: Monitoring and Evaluation Toolkit
The toolkit has been prepared for e-government, however, it can become an invaluable part of your eStrategy process if you focus on the "big picture" and not get tangled in the proverbial weeds. Take a macro view to create an analogous toolkit for your organization. Excellent Read!
June 5, 2009
e-Business ROI
What are the key factors in the business optimization of an e-commerce initiative? The rise and apparent demise of the internet has left us with invaluable lessons in its aftermath. Perhaps the most important one is: It’s the business, stupid! e-Business is the art and science of creating business value
June 4, 2009