Chapter

IT ROI/Value – Page 10

Developing a Capabilities Driven IT Strategy Roadmap

Silos drive an unfocused, inefficient, and ineffective IT investments. The authors make the case for an integrated, strategy driven – capability driven – information technology strategy that aligns business needs – the demand side – with IT capability – supply side – that provide true competitive advantage and reduce or even eliminate duplication and waste. The article then discusses the four steps to this capability driven IT strategy roadmap.

Extending the DeLone and McLean IS Success Model

This paper discusses the impact of emerging technology and changing user needs on the success of information systems and proposes an extension to the DeLone and McLean IS Success Model.

The New DeLone and McLean Model

This paper discusses enhancements to the DeLone and McLean Model for information systems success based upon real life implementations and further research and analysis of the original framework which was introduced in 1992.

Measuring Software Project Success

This paper extends the DeLone and McLean framework to define and measure software project success, software project management success, and software project product success.

Return on Investment Analysis for IT and E-business Projects

This chapter discusses the key concepts to understand and calculate the Return on Investment (ROI) for IT Projects, limitations of the ROI method, best practices for incorporating uncertainty and risk into ROI analysis, and the role ROI plays in business IT alignment.

Application Investment Management (AIM) Framework

<div>This paper introduces the Application Investment Management (AIM) Framework for "effective" business application planning i.e. the framework helps align "business value with application spending to achieve immediate IT cost savings and reduce ongoing costs by creating a simpler and more disciplined environment."</div>
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IT Balanced Scorecard Case Study

&nbsp;This case study demonstrates the use of the Balanced Scorecard by an IT department to demonstrate value to business and stave off efforts to make IT a cost center.

IT Balanced Scorecard Case Study (Healthcare)

&nbsp;This paper discusses the implementation of an IT Balanced scorecard at a healthcare organization (hospital) using &ldquo;SAS&reg; Strategic Performance Management for Healthcare&rdquo;

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