Build or Buy?  This presentation discusses the central decision prior to any outsourcing: should we build it or buy it from someone else?
Introduction to eSourcing Capability Model (eSCM)  Introduction to eSourcing Capability Model provides a bird’s eye view to understand and use the eSCM model developed by Carnegie Mellon.
Increasing flexibility through IT outsourcing  Can IT outsourcing increase business flexibility? This paper takes a closer look at the benefits and risks associated with IT outsourcing.
An Overview of Contract Management for CIOs   Contract management process overview for CIOs discusses the contract management lifecycle and steps involved.
Creating a Winning Acquisition Strategy   A winning acquisition strategy ensures that your requirements are completely met with the acquired product or service.
IT Sourcing and IT Strategy Connection This – dated – presentation provides insights into IT sourcing strategy.
An Overview of the Strategic Sourcing Process This presentation describes a 7 step process to strategic sourcing.
Managing the Managed Service Provider! This paper discusses the holy grail of outsourcing – better service at a lower cost! A lot of outsourcing deals go forward on the premise
A Primer on Outsourcing the Information Technology Department A very good presentation on outsourcing the IT department. It provides a good definition of outsourcing and its rationale and then covers key aspects related
A Guide to Performance-Based Standards for Service Contracts  This presentation provides tips on performance based standards and metrics for acceptable quality levels.