Part VII: A Framework for IT Value
Last week, we focused on productivity and its impact on IT Value. This week, we will take a look at customer satisfaction and its impact on IT Value
The “IT Strategy Knowledge” category is vital for CIOs, senior IT leaders, and technology professionals seeking to expand their understanding of IT strategy and its role in driving business success. As part of our CIO Reference Library, this category offers insights, practical advice, and resources on various aspects of IT strategy, including strategic planning, alignment with business goals, digital transformation, and emerging technologies.
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Start with understanding what IT Strategy is, why it is crucial, and how it aligns with your organization’s overall business objectives. IT strategy is a roadmap for utilizing technology to drive innovation, optimize operations, and enable competitive advantage in the digital era. An effective IT strategy ensures that technology investments support organizational growth and agility by establishing a clear vision, identifying key performance indicators, and maintaining regular communication with stakeholders.
Last week, we focused on productivity and its impact on IT Value. This week, we will take a look at customer satisfaction and its impact on IT Value
Last week we discussed customer satisfaction. This week we will look at the risk dimension of IT Value.
Applied Information Economics (AIE) is a method for quantifying the value of IT investments. This overview of AIE provides an overview of key IT decision problem, how AIE solves them and how AIE is different from other methods.
Last week, we lay the foundation for a discussion on IT Value. This week, we look at specific areas where IT creates value.
In this series, we will discuss IT Value – from its definition to a framework to measure and track it
The Big Picture entails the business realizing the IT department aptitude to comprehend and align its desired goals to those of the business. If the IT organization can than the likelihood of other areas within the organization will also be forced to view IT as a business partner and entrust
The CIO refers to this IT Strategic Plan as an “IT Playbook” which is the IT Organization’s strategic roadmap. It provides stakeholders (customers, employees, and partners) with a guide towards the future, linking core mission, vision and values to IT strategies and goals. This example of a strategic plan for
This is a presentation on competitive advantage in strategic management.
A step-by-step guide for Executives, Managers and Technologists. Excellent Read!
This guide helps a CIO understand and deliver on the strategic value of technology.
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