This research explored best practices in outsourcing governance and discovered that, as expected, structure is important but effective governance must be supplemented with a partnership view, the right attitude and behavior fostering partnerships. Good Read!
The authors discuss aligning sourcing strategy with business objectives i.e. results driven strategic sourcing. The white paper introduces common outsourcing models that produce results – staff augmentation, managed services, project outsourcing, and out tasking.
This whitepaper makes the case for quality – the authors argue that cost per hour does not reflect the true "efficiency" of an outsourced project; quality processes do.
Can Information Technology, which is critical to an organization’s success, deliver without a sourcing capability? The authors argue that not only is a sourcing strategy critical to IT value but also that a successful strategy requires a focus away from cost to competency.
This presentation examines the key issues with outsourcing and recommends approaches to address them.
This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers’ performance i.e. price, quality, and cooperativeness of products or services bought.
This paper explores the relationship between relational governance and formal contracts in creating better supplier performance in outsourcing.
This extensive report discusses information technology sourcing and IT sourcing best practices.
This presentation discusses the top ten legal issues in outsourcing contracts
This presentation provides an overview of the decision making and implementation processes to outsource e_Commerce initiatives.