Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what’s more, developing the right measures and using measurement data must be iterative and highly interactive.
This article introduces the concept of a "1 percent" IT Organization. Is this a meaningful concept?
Proving IT’s Value is the Achilles heel of CIOs. There are many views and more tools but the issue persists. What now?
An interesting discussion on various frameworks for ROI calculation.
Does IT ROI matter? According to this research, “best in class” companies measure and track IT ROI to accomplish a 93% improvement in key metrics!
Can you say with certainty that your IT is aligned with business? Can you prove it? If improving IT ROI is an imperative for you, read on. This paper will show you how to improve ROI by 10% or more…