Making the Pricing Decision
This presentation discusses in depth the factors governing pricing decisions and how to use them to gain competitive advantage. Excellent read!
May 21, 2012
Domain
IT Governance Knowledge – Page 76
Setting a Price for Services
This presentation discusses the objectives and factors governing pricing of services and tries to make the connection between price and value.
May 21, 2012
Pricing Strategies
This presentation discusses the key pricing strategies used by companies to create competitive advantage and realize business value. Although not directly related to IT pricing – as IT is an internal function not an independent business – it has lessons that can be applied to pricing IT services. Good read in any event.
May 14, 2012
ITIL Security Management
This presentation discusses security management within the context of ITIL. The author’s basic premise is the ITIL is not used to implement security but its processes may lead to enhanced security controlled processes.<br />
April 27, 2012
A Practical Guide to IT Governance
A good discussion on information technology governance – what is it – IT governance defined? why is it important? what to focus on in a sourced environment? what are the items on an audit checklist?
April 27, 2012
ITIL Service Delivery Self Assessment
Discover this robust ITIL Service Delivery Self-Assessment tool, an invaluable resource for CIOs and IT leaders looking to enhance their IT service delivery. This Excel-based questionnaire identifies key areas for improvement, helping you align your IT services with ITIL best practices and business goals. Start your journey towards service excellence today.
April 27, 2012
ITIL Service Support Self Assessment
Embark on a journey of continuous improvement with this ITIL Service Support Self-Assessment tool. This powerful Excel-based questionnaire identifies key areas for enhancement, helping you align your IT service support with ITIL best practices and business objectives. Step up your service support game today.
April 27, 2012
ITIL Service Management Process Assessment Model
Navigate the complexities of IT service management with this ITIL Service Management Process Assessment Model. Identify gaps, mitigate risks, and align IT operations with business goals for improved service quality. Start your journey towards ITIL excellence today.
April 27, 2012
Strengthening SOA with ITSM & ITIL Governance
The author makes the argument that techniques and concepts behind SOA-delivered software components can be strengthened with ITSM processes and ITIL best practices to offer a more complete realization of business benefits.
April 27, 2012
IT Demand Management
This paper provides an overview of information technology demand management – what is it? how it works? why is it important? what are its benefits to the IT organization and the business it helps?
April 27, 2012
Actionable Resources for Board & IT Strategic Partnership26
Application Portfolio Management Hub27
Comprehensive Collection of Guides to IT Governance30
Introduction to IT Governance154
IT Audit Hub11
IT Chargeback Hub20
IT Compliance Resources27
IT Cost Optimization Hub73
IT Financial Management Hub48
IT Governance Assessment Collection11
IT Governance Best Practices Collection75
IT Governance Business Cases Collection11
IT Governance Case Studies Collection63
IT Governance Downloads10
IT Governance Editor's Choice14
IT Governance Examples and Samples27
IT Governance Features116
IT Governance Frameworks Collection124
IT Governance Implementation Resources25
IT Governance Organization Collection3
IT Governance Research Collection68
IT Governance Templates Collection5
IT Governance Tools Collection10
IT Governance White Papers Hub28
IT Metrics Hub15
IT Service Management Hub33
Project Portfolio Management (PPM) Hub112
Resources for Effective IT Investment Management12
Resources for Successful Program Management45
Resources on Effective IT Governance Process Steps14
Resources on IT Governance Maturity Models7
Resources on IT Governance Structure12
Risk Management Hub74