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The chapter explores the multifaceted role of AI and Automation in IT leadership. From enhancing decision-making and operational efficiency to predicting change and enabling innovation, the text illustrates how these technologies are shaping IT strategies. With insights from leading tech companies like Microsoft, UPS, and Telstra, it delves into both the benefits and challenges involved, including ethical considerations like privacy and fairness. The text provides a thorough examination of strategies, case studies, and ethical aspects, making it essential reading for IT professionals seeking to harness AI and automation’s transformative power.