IT operations knowledge refers to the understanding of the organization’s IT infrastructure and the day-to-day activities required to ensure that it runs smoothly. Effective IT operations knowledge can help organizations optimize their IT infrastructure, improve IT agility, and achieve desired business outcomes.
IT operations knowledge may include:
Effective IT operations knowledge requires a deep understanding of the organization’s IT infrastructure, as well as the IT operations processes and best practices. IT executives should ensure that their IT operations knowledge is well-documented and communicated to relevant stakeholders across the organization.
The IT Operations Knowledge category within the CIO Reference Library provides CIOs and other IT executives with a comprehensive set of resources that illustrate effective IT operations knowledge practices. This category includes a range of resources, such as articles, whitepapers, and case studies, that offer insights into different aspects of IT operations knowledge, such as understanding IT infrastructure, monitoring IT performance, managing IT incidents, ensuring compliance, and managing IT vendors. By leveraging these resources, CIOs and IT executives can gain a deeper understanding of effective IT operations knowledge practices and optimize their IT infrastructure to achieve desired business outcomes.
This guide offers CIOs a structured approach to implementing Agile Project Management in IT Financial Management initiatives, covering principles, team roles, planning, and execution steps to improve project success rates.
Gain insights into the convergence of IT security and compliance, understanding the role of governance and technology trends in shaping modern IT strategies.
This presentation paints a picture of the emerging threats to the worldwide payment processing systems and discusses how a major payment processor – Visa – works to keep its payment network secure from increasingly sophisticated attacks.
This presentation discusses information security and compliance risk management – what is it? why do it? – and introduces a framework to implement it in the healthcare industry.
This presentation discusses the imperatives for and the framework and process needed to setup an incident response program.
This paper helps position cloud computing services in a solution stack and price them for profitability. Written for vendors it can assist clients understand cloud computing service pricing.
This whitepaper examines the business value of operational continuity – including the increasing regulatory expectations – and exposes common technical and business flaws in disaster recovery strategies.
This analysis provides a deep dive into the economic and strategic benefits of cloud computing, offering valuable insights for businesses considering cloud adoption.
This paper provides a high level overview of cloud computing, outlines its benefits, discusses challenges in its implementation, suggests steps to help in its adoption, and, finally, reviews key frameworks and datacenter technologies developed by Cisco.
This paper introduces a framework and process to create and implement a robust cloud computing strategy for your organization – define infrastructure management approach and select enabling technology.
